Reviews

What NYC Homeowners Say About Our Roofing Work

We know you have options when it comes to hiring a roofing contractor in New York City. Most property owners have at least one bad contractor story. A crew that disappeared mid-job. A quote that doubled by the end. A repair that held for one season and failed the next winter. We do not operate that way. Every job starts with a free inspection, a written estimate, and a clear timeline. We show up when we say we will, explain exactly what we found, and never push a full replacement when a simple repair is the right call. Below are the words of real customers who hired us and want to share what their experience was actually like.

Serving Brooklyn, Queens, Bronx, Manhattan, Staten Island and Westchester County

Testimonial

What Our Customers Say

Two contractors before these guys had patched the same roof and the leaks kept coming back each season. Makkah Roofing came out, inspected properly, and told me straight away the modified bitumen was finished and no patch would hold it. They replaced the full roof with a TPO system, upgraded the drains, and detailed all the edges correctly. One full New York winter later and not a single drop inside. I only wish I had skipped the first two and called them from the start.

Barbara Okafor

A storm pulled off shingles on one side of the roof and water came into the bedroom that same night. I called at 9pm and someone actually answered. The crew was at the house by 8am the next morning, tarped the area properly, assessed the full damage, and gave me a written quote before touching anything. Permanent repair was done two days later. No price gouging despite it being an emergency situation. That matters more than people realize.

Raymond Kowalski

Our house is from the 1980s and the roof had been patched so many times there was barely any original material left. Makkah Roofing tore everything off down to the deck, replaced two sections of damaged decking, installed ice and water shield at the eaves, and put down new architectural shingles with proper flashings at the chimney and all vents. Three days total, clean site every evening, and everything is under warranty.

Donna Ferreira

I was buying a brownstone and needed an independent assessment before closing. Makkah Roofing spent 45 minutes on the roof and gave me a written report with photos identifying three problem areas. Two were minor seam issues and one was a failing drain collar. They also gave me a repair estimate. I used the report to negotiate the purchase price down. Thorough work and zero pressure to hire them for the follow-up repairs.

Michael Andersen

We had a large flat roof on a commercial building that needed full replacement. A previous contractor had installed torch-down that failed in multiple spots within five years. Makkah Roofing recommended EPDM for the size and configuration of the roof and explained exactly why. Four days, coordinated around our tenants, clean installation with properly welded seams at every penetration. Six months later performing exactly as they said it would.

Ingrid Lawson

Our skylight had been leaking around the frame every time it rained for almost a year. Two other contractors said the whole unit needed replacing. Makkah Roofing came out and found the real issue was failed flashing and a cracked sealant bead around the curb, not the skylight itself. They repaired the flashing and resealed the perimeter. Cost a fraction of a full replacement and it has not leaked since. Honest diagnosis is rare.

Thomas Vitale

Our building manager said we needed a full roof replacement. I wanted a second opinion first. Makkah Roofing inspected and told me the substrate was still solid and a silicone coating would extend the roof life by ten to fifteen years at much lower cost. They were right. Two days of work, several heavy rain events since, roof is completely dry inside. Honest advice saved us a lot of money.

Gloria Petrocelli

The gutters had pulled away from the fascia in two sections and were directing water straight against the foundation wall. Makkah Roofing replaced the full gutter run, upgraded from 4 inch to 5 inch gutters for better capacity, and relocated one downspout so it drains away from the foundation properly. They also spotted and fixed a small flashing issue at the rear valley while they were up there. Quick, clean, and they caught a problem I did not even know about.

Omar Nolan

Raymond Kowalski

I manage a small office building and the roof had developed a slow leak over the back section. Makkah Roofing identified a failed pipe penetration boot and two open seams near the parapet wall. Repaired all three points in one visit, gave me a written record of everything done and where. No upselling, just the actual repairs needed. Has held through two months of winter weather without any issues.

Sandra Mbeki

I needed the permit process handled correctly and did not want to deal with the building department myself. Makkah Roofing pulled the permit, managed the inspection, and I never made a single call to the city. Architectural shingles, new ridge ventilation, inspector approved on the first visit. This is exactly what hiring a properly licensed contractor should feel like.

Patricia Walsh

A tree branch came down in a winter storm and went straight through a section of the roof. I needed someone fast. Makkah Roofing had a crew here the same afternoon with a proper tarp setup that actually kept the interior dry. Came back four days later for the permanent repair, replaced the damaged decking and shingles, matched the color well. When it mattered most they showed up quickly and handled it properly.

Arthur Gallagher

My home inspector flagged granule loss on the shingles but was vague about the severity. Makkah Roofing gave me a proper inspection with photos and a clear written assessment. Three to four years of life left on the roof, replacement estimate included. That information was worth a lot at the negotiating table. Honest report with no pressure to hire them for the work afterward.

Valerie Okonkwo

Water was pooling on the flat roof after every rain and draining too slowly. They found a cracked drain ring and a separated membrane around the collar within the first few minutes on the roof. Replaced the drain hardware, re-bonded the membrane, cleared the overflow drain while they were at it. Done in one day. Drainage after the next rain was noticeably faster and no more pooling.

Jerome Andersen

Water was getting into our living room ceiling every time it rained and we assumed the roof membrane had failed. Makkah Roofing found the actual source was deteriorated step flashing around the chimney. They replaced all the step flashing and counter flashing, sealed the chimney cap, and re-mortared two loose bricks at the top. Ceiling has been completely dry since. They diagnosed the real problem instead of selling us a roof we did not need.

Nancy Russo

Larger job than most residential roofers are comfortable handling. Makkah Roofing brought the right crew size, installed TPO with heat-welded seams at all joints and penetrations, and staged the noisier work in the mornings to avoid disrupting the commercial tenant below. Four days, clean throughout, passed the DOB inspection on the first visit. No complications and no surprises on the final invoice.

Kevin Ferreira

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We’re ready to answer your questions, give you a quote, or schedule a service. Contact us today and let’s get started.

Trusted Roofing Services Across All Five Boroughs and Westchester

Every roofing job starts with a free inspection and a written estimate. We do not push for replacements when a repair will do the job, and we do not cut corners on materials or workmanship. We work with flat roof systems including EPDM, TPO, and torch down, as well as shingle roofs for residential properties across New York City.

Our team knows NYC DOB permit requirements and handles all permit applications on your behalf. If your roof needs attention anywhere in our service area, call 347-577-2852 or use our contact form for a free site visit.

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Reviews

What NYC Homeowners Say About Our Roofing Work

Testimonial

What Our Customers Say

We Serve

Trusted Roofing Services Across All Five Boroughs and Westchester

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